While storm preparation is key, it’s also important to understand what you should do post-storm so you can begin the rebuilding process quickly.
- Notify Tower Hill of damage as soon as possible at 800.342.3407 to start the claim filing process.
- Make temporary repairs in order to help avoid further damage, such as placing tarps on damaged roofs or boarding up broken windows. Hire only licensed, reputable repair companies and be sure to keep receipts for all repairs to provide to your claims adjuster. CastleCare, exclusively for Tower Hill policyholders, can assist you in finding a good company.
- Take photos or video of damage prior to cleanup. If possible, do not throw away damaged items until the claims adjuster has reviewed them.
- Have your household inventory available for the claims adjuster, complete with photos/videos, receipts, and important information such as make and model numbers.
In partnership with Tower Hill, your insurance agent and claims adjuster are committed to helping you through the claims process step-by-step. Our goals are two-fold: your complete satisfaction and helping you repair and rebuild as quickly as possible.