The preparations you make now are your best protection against loss of property or injury.
Recent weather reports are warning that Hurricane Matthew may impact Florida in the near future with high winds, heavy rains, and flooding. The preparations you make now are your best protection against loss of property or injury.
Stay informed as the storm develops, and know your local evacuation route(s) should that become necessary. The National Hurricane Center and Tower Hill’s Storm Center are great resources for the latest updates:
You can find a wealth of information to assist you in your preparations at these web sites:
In the event of damage to your home or personal property, contact Tower Hill as soon as possible to report your claim. We are here to help.
- By phone at 800.342.3407
- Online at https://insuredlogin.thig.com
Here are some things you can do to help facilitate the handling of your claim:
- Take photographs of any damage
- Protect your home and property from additional damage (unplug electronics, secure outdoor items, close hurricane shutters)
- Keep all receipts for expenses you may incur, such as emergency repairs.
Our CastleCare program can provide any emergency service needs, such as water removal, boarding up broken windows, or tarping roofs. These can be requested when you report the loss to Tower Hill, or you can contact CastleCare directly at 844.TOWER.11 (844.869.3711).
Tower Hill remains ready to serve our agents and policyholders before, during, and after the storm. Be safe!