Open to new opportunities

Creating clarity in complex systems

Hi, I'm Jen. A research-driven designer who helps teams untangle ambiguity, align around the right problems, and build experiences that make difficult work easier. I'm relentlessly curious about how people, systems, and information come together—and often the person asking the question nobody else thought to ask.

Featured work

  • Healthcare · 2025

    From JTBD to vision: designing a next-generation acute care experience

    Defining how a next-generation acute care platform prioritizes information across clinicians, workflows, and moments of care.

    • Systems thinking
    • UX
  • Healthcare · 2023

    Design system accessibility remediation: 62 components, two platforms, 8 months

    Accessibility remediation was the goal. Scaling a consistent approach across 62 components and two legacy platforms was the real challenge.

    • Accessibility
    • Systems
  • DevOps · 2022

    The 113-page whitepaper that informed a platform investment evaluation

    Five analysis streams. Thirteen interviews. One connected picture of how developer teams navigated a fragmented ecosystem.

    • Research
    • UX
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A little about me

Unconventional path. Intentional practice.

Computer science, Disney, accounting, a web design internship where something finally clicked. Every stop along the way shaped how I work: I ask more questions, connect more dots, invest and care about the people around me, and never lose sight of who's actually using what I design.

7+
years in enterprise healthcare
30+
peer recognition presentations created
200+
attendees at my a11y panel
∞
post-its (and counting)